dxCapture

Every plan supports recording at up to Full HD. Free is designed for quick recordings and screenshots. Pro adds longer recordings, private sharing controls, a much larger media library, and ad-free shared pages. Team gives each member a private workspace, the longest recording time, and centrally managed access under one plan.

Free recordings can be up to 30 seconds, Pro recordings up to 2 minutes, and Team recordings up to 3 minutes. Time spent reviewing or editing does not count toward the recording limit.

Every Team member signs in with their own account and receives Pro features while the Team plan is active. The Team owner occupies one seat. Each member's recordings, screenshots, and collections remain private unless that member shares them.

Team plans are priced per purchased seat for the selected term. Choose 3 to 500 seats, including the Team owner. We confirm the full price before payment.

For Pro, sign in to Plan and billing, select your region and term, and review the available payment options. For Team, contact our sales team to confirm the number of seats, term, and final price. Paid features begin after payment is confirmed.

Vietnam purchases use VND and international purchases use USD. Depending on your region and account, checkout may offer card or digital wallet payment. Vietnam purchases may also offer bank transfer by QR code. Your exact total and available methods are shown before you confirm the purchase.

For purchases completed through Paddle, Paddle is the authorised reseller and securely handles checkout, applicable taxes, payment processing, and purchase confirmation. dxCapture remains your first point of contact for product support, billing questions, and refund requests. We coordinate with Paddle when required.

Purchases processed through Paddle may appear as PADDLE.NET together with a product or company description. If you do not recognise a charge, contact us with the purchase email, charge date, and amount so we can review it with you.

Contact us with your purchase email and payment reference. We can check the payment status, locate the purchase confirmation, and help resolve billing concerns. Never send your full card number, security code, password, or sign-in code.

Paid features become available after payment is confirmed. Your plan, payment status, and access dates appear in Plan and billing. If a completed payment still appears as pending, contact us with the payment reference.

You can choose a term from 1 to 12 months. There is no automatic renewal or recurring charge. To continue after your paid period, arrange a new payment before your access expires.

You can cancel an unpaid personal Pro request in Plan and billing. For a Team request, contact us for assistance. Cancelling an unpaid request does not refund a completed payment or change existing paid access.

Contact us with your purchase email, payment reference, and reason for the request. We will review the purchase and explain the available options. For purchases processed through Paddle, we coordinate the refund with Paddle in accordance with its terms and applicable consumer rights, and keep you informed throughout the review.

Your account returns to Free unless you have another active paid plan. Media created while paid access was active is kept for 90 days after expiry; new Free captures are kept for 30 days. Download anything you want to keep before its retention period ends.

Yes. Your captures remain private until you share them. Pro and active Team members can require a password or six-digit PIN and can set a link expiry time. Public links are also available when access protection is not needed.

No. Every Team member needs their own account and seat. Each account supports one active browser and its paired extension. Sign out before moving to another browser or device.